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The Altitude Pole Shop and Shipping

 

Here is everything you need to know:

  • Orders will be posted on Wednesdays each week. This is to ensure we aren't making too many trips out and about to the post shop and doing our bit to still stay at home as much as possible!
  • Orders will be tracked. As you can imagine postal services are fairly hectic right now so there may be a delay in delivery but never fear, as soon as your item is sent we will send you a tracking number so you can follow your parcel's journey. 
  • Orders will be sent to your home address. As the studios are still closed, studio pickup will not be available during this time so please make sure your billing and shipping addresses are correct. 
  • Orders will have a delivery fee added to them at the checkout. As we are unable to offer studio pickups, we do need to add a delivery fee to orders in order to cover costs, these fees are: $8.99 for orders under $50 or $5.99 for orders between $51-$100 nationwide. Any orders over $100 will have free delivery!
  • When you place your order, there will be a drop down box for you to select your studio. Completing this means we can provide your studio with a % of any profit made from the sale which really helps them out whilst their studios are closed so make sure you add that in! :)

If you have any questions on orders or products available, then just flick us a message and we will be in touch as soon as possible.

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